Our Guarantee & Exchange Policy

30-Day Money Back Guarantee for Land Purchase – Terms and Conditions:

1. Introduction:

This 30-day money-back guarantee (hereinafter referred to as the “Guarantee”) is provided by Land Direct USA (hereinafter referred to as the “Seller”) to the buyer (hereinafter referred to as the “Buyer”) of land, subject to the terms and conditions outlined below. This Guarantee is only applicable to land purchases made from the Seller and shall be voided under certain circumstances as specified herein.

2. Eligibility:

To be eligible for the Guarantee, the Buyer must meet the following criteria:

a. The Buyer must have purchased the land directly from Land Direct USA.

b. The Buyer must notify Land Direct USA in writing of their intention to invoke this Guarantee within 30 days of the date of the land purchase.

3. Guarantee Period:

The Guarantee period begins on the date of the land purchase and lasts for 30 calendar days thereafter.

4. Guarantee Process:

a. To request a refund under this Guarantee, the Buyer must submit a written notice to Land Direct USA within the 30-day Guarantee period.

b. The notice must include the following information:

– Buyer’s name and contact information.

– Details of the land purchase, including the date of purchase and the purchase price.

– Reason for requesting a refund.

c. Land Direct USA will review the request and may request additional documentation or information to verify the eligibility of the Buyer and the circumstances of the refund request.

d. Land Direct USA will provide a decision on the refund request within 15 business days of receiving all required documentation and information.

e. If Land Direct USA approves the refund, the Buyer will receive a full refund of the purchase price within 30 days of the approval.

5. Voiding of the Guarantee:

a. This Guarantee shall be voided under the following circumstances:

The deed for the purchased land has been recorded with the appropriate authorities.

The Buyer has initiated multiple instances of requesting refunds under this Guarantee for different land purchases from Land Direct USA.

The Buyer fails to comply with county regulations regarding zoning and land use for the purchased property.

6. County Regulations:

a. The Buyer is responsible for complying with all county regulations and zoning requirements applicable to the purchased land. Land Direct USA is not liable for any violations or non-compliance with such regulations by the Buyer.

7. Limitations:

a. This Guarantee applies solely to the purchase price of the land and does not cover any additional fees, expenses, or costs associated with the land purchase, including but not limited to legal fees, surveying fees, or taxes.

b. The Guarantee is non-transferable and applies only to the original Buyer named in the land purchase agreement.

8. Governing Law:

This Guarantee and any disputes arising from it shall be governed by and construed in accordance with the laws of the County and State.

9. Contact Information:

For inquiries or to request a refund under this Guarantee, please contact Land Direct USA at:

Land Direct USA
Phone: 928-515-3510
Email: sales@landdirectusa.com
Fax: 928-582-7920
Mailing Address: 12956 Bliss Loop, Bradenton, FL 34211
 

By purchasing land from Land Direct USA, the Buyer acknowledges that they have read, understood, and agreed to these terms and conditions. Land Direct USA reserves the right to amend or terminate this Guarantee at its discretion. 

Property Exchange Policy:

Simple Exchange:

  • You have 30 Days from the Effective Date on your Land Contract to exchange the property you purchased. Contact us via email at sales@landdirectusa.com to initiate an exchange.

 

Affordable:

  • Property exchanges are FREE.

 

Transparent:

  • Excludes Cash Sales (Paid in Full) – they must be paid in full within the first 7 days.
  • Effective Date of the Land Contract serves as the start date for the 30-Day exchange period.
  • The 30-Day exchange period can be used once from the Effective Date.
  • Money paid towards the original property’s principal balance will be applied to the exchange property.

 

Down Payment and Credit:

  • Multiple exchanges require a new down payment.
  • Payments made towards the previous property carry over to the new choice.
  • Credits cannot be used for the down payment; it is deducted from the final payment plan.

 

Past Defaults:

  • Past defaults don’t reset the 30-Day Guarantee period.

 

Loan Completion:

  • Buyers allowed up to 3 attempts to complete the loan.
  • On the 4th failed loan, only cash purchases closing with cashier’s check or bank wire are accepted.

 

Deeded Properties:

  • Excludes properties that have been deeded over.

 

Cancel Anytime with No Penalty Guarantee – If you decide to utilize our monthly installment payment options and you are unable to continue making payments for any reason, let us know and you won’t owe us anything further. No balance owed, no debt, no collection, no lawsuits – no hard feelings! And you can then rest easy knowing you can apply all the money you paid to another parcel within 90 days, allowing you ample time to get back on your feet!

Contact Information:
 
Land Direct USA
Phone: 928-515-3510
Email: sales@landdirectusa.com
Fax: 928-582-7920
Mailing Address: 12956 Bliss Loop, Bradenton, FL 34211

Google Reviews

Google Rating
4.9
Based on 131 reviews
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james D.
james D.
Excellent customer service and honest!
Brandon H.
Brandon H.
Do yourself a favor and purchase through this company... They have been the easiest company ever to buy land through.. very polite and understanding.. Excellent communication!!
Ruth G.
Ruth G.
Excellent Buying Experience. It was easy and fast. I would buy again from them
Frank B.
Frank B.
So far having a great experience with the sales team and I have entered into two contracts for two five acre lots in Colorado that I will have paid off within 2 1/2 years. Looking for more lots to buy from land direct.
FRANCISCO C.
FRANCISCO C.
They did great job the proces to buy was easy. I recommends they 100%
Elia C.
Elia C.
Very serious and professional company, now we have our land under our name. It was very easy without hurt our budget. Now we're buying the second one. Thank you so much USA land!!
sith L.
sith L.
Thank you so much Land Direct USA!!!We are so happy we found you and were able to purchase our amazing property. The process was super easy and we'll explained by staff. The payments were very affordable we hope to purchase a second property very soon. Thank again!!!
ryan M.
ryan M.
merenette
merenette
Jobe S.
Jobe S.
👍🏾
Miguel Angel R.
Miguel Angel R.
The last 5 years we buy 6 land-propertys from Land Direct with not issues at all, very kind and professional service, thank you!!!
John N.
John N.
Thanks to the folks at land Direct for a very smooth process, I truly appreciate everything you do! Thanks again!
Eduardo D.
Eduardo D.
Great people!very professional!
Alexander A.
Alexander A.
The best
Rodney F.
Rodney F.
Great People, amazing help!
N. M.
N. M.
This was a very easy straight forward and quick process. I purchased on a Monday and by Wednesday everything was completed. My name was showing on the county website in two days! I also received the deed in the mail a few weeks later. I would definitely recommend land direct to anyone looking to purchase land. Awesome experience!
maribeth B.
maribeth B.
I never would have imagined that I would be a land owner or that it could be so straight forward and logical. Land Direct made it so easy and affordable to buy land and I was even able to customize payments for my budget needs. I can't thank all of the people at Land Direct enough for their professionalism, competence, outstanding customer service and support. I am delighted with their process and service. I'm looking for another parcel to buy from them!
Daisy Marie Benavente J.
Daisy Marie Benavente J.
✨️❤️✨️
Dee W.
Dee W.
Land Direct USA was a great way to add land to my investment portfolio. Low down payment, easy monthly payment financing, and a customer service staff that went above and beyond to make my purchase hassle-free from beginning to end. Thank you, Ben & Nyzy!
Merry C.
Merry C.
We've bought 3 lots (that we're building on) from them. We're planning on buying more for investments.It was a really easy process, they answered all my questions, and they're very friendly. Most definitely worth the 5-stars!
Donna
Donna
So grateful to Land Direct making it easy for an ordinary person like me to buy property. They are a very honest & reliable company to purchase land from & I am now living on the lot I bought to put a mobile home on.
Talal Abd Al R.
Talal Abd Al R.
Land Direct is an excellent company. The transactions are seamless and fast. It is totally safe from A to Z. Highly recommended
David P.
David P.
Lan direct has been an awesome company to work with! I've been dealing with them for over 3 years and they worked with me on several occasions and the end result was owning my own property for the first time in 30 years!!! Thank you guys for everything and I definitely will recommend you guys to everyone I know!!!!Chef Dave
george L.
george L.
I purchased 2 pieces of property from you and the transaction was so smooth your staff are awesome with so much knowledge and experience and your prices are great compared to others . I will be back to buy few more in near future . Thank you
Josh C.
Josh C.
Buying my property from this business was pretty straightforward and relatively easy. They were somewhat flexible in negotiating a price and I appreciate that they were willing to work with me a little. They are a legit business, thankfully, and I actually own the property I paid for. Overall, it was a good experience and they were always accessible on the phone and ready to help.
Patrice P.
Patrice P.
Recently purchased 🙌🏽 land from Land Direct USA for a vacation home in Bay Saint Louis, MS. Very easy process, paper work was done the same day, no verifying credit score from a loan or etc because everything is paid in cash over time. I'm super excited to own a piece 🤗 of coastal paradise 🌴🌺 in Mississippi. I would definitely do business in the future and recommend to other.Thanks.
Rosemarie G Digital D.
Rosemarie G Digital D.
I changed my mind about a piece of property, because I never got a chance to go see it and they refunded me immediately. I will be purchasing from them again in the future. They earned my trust, for sure.
Stacey W.
Stacey W.
I am so thankful that I ran across land direct and NyZa and Benjamin was grate help they are patient and understanding and knowledgeable when it comes to buying property I will recommend them to friends and family and I will work with them in the future thanks guys 😊
Magnolia G.
Magnolia G.
Very good experience with this company. I wish to do business with them again in the near future. Highly recommend!
Paul S.
Paul S.
Great people to work with.Always quick and professional in their response.I would buy from them again without any hesitation.
Stephen R.
Stephen R.
Very happy and satisfied with my land purchase. I originally purchased a land located in Golden Valley AZ, but later on Land Direct had listed a land in Kingman AZ that I like more. Upon my request, Land Direct/Ben cancelled the Golden Valley AZ land I purchased and allowed me to buy instead the Kingman AZ land. Land Direct/Ben is very professional, experienced, helpful and accommodating. I fully paid the land now and got the title to it. Thank you.
Island W.
Island W.
Excellent customer service.Legit lots and properties.About paid off on my lot, and the experience has been a pleasure!!!Will be buying another lot for sure!!!!
TJ Y.
TJ Y.
If you need a real, trusted , reliable person with unquestionable land ownership please talk to Ben and his team. This company knows the real business. I bought 4 land properties from this company and I'm buying more. Is a great place to do business with rest of mind.
Brandon W.
Brandon W.
Inspire A.
Inspire A.
I have been buying lands from Land Direct USA for about two years now and I have purchased more than 20 lots from them. They are very professional, their process is smooth and straightforward. I’ve never had any issues with the lots I bought from them. I will definitely recommend them.
David C.
David C.
Phat N.
Phat N.
This is second time I bought property from them. the experiences are very easy and fast.
JULES G.
JULES G.
Benjamin and his staff made it pleasure to work with them through my financing term. Very quick to respond to my messages and questions. I'm a mortgage broker in L.A. and it's rare to find such positive follow through and an open channel of communication, which always resulted in accomplishment. Thanks again Land Direct .
M B W.
M B W.
Stephanie E.
Stephanie E.
I am very grateful to Land Direct USA and Ben for the opportunity to purchase land! They were very helpful and very quick. I first was going to finance and then decided to pay in full and they changed that for me very easily and were very pleasant to work with. They were very patient with answering all my questions very quickly! I am very glad to be able to carry out all the business online and through email and a few phone calls. I am very appreciative of how easy this whole process was to purchase my first property. I definitely recommend Land Direct USA to anyone interested in real estate and property and I look forward to being able to purchase more some time in the future perhaps!
Payne M.
Payne M.
REVDAVID W.
REVDAVID W.
Easy to buy low price land and make payments until it's paid off. Note: though, fully research the information about the land. I bought one that does not have direct road access no essment I will have to see county for that or ask the other land owners for permission to go across their property to get to the roaf. Land Direct is Friendly and fast though. Customer service is by live phone call or texting. Also by E-mail. A homeless solution for poor and homeless folks. Bless their hearts at. Land Direct ! 😇🤔👍😍🙏🌎💞
Debora D.
Debora D.
Great to do business with.Always available to answer questions. Professional, trustworthy and very nice.Highly recommended
ethan H.
ethan H.
Excellent place to buy land if your not wanting to get a loan. Very professional and will work with you. Highly recommend.
Eric
Eric
I recently bought a 1/5 acre cabin lot from these fine people. The property was and is exactly what they advertized it to be. They are friendly and quick to answer questions. They keep their word and are trustworthy. I would buy from them again without hesitation. 5 Stars!
Frankter N.
Frankter N.
Desiree O.
Desiree O.
I know sometimes we have bad experiences but not this one it was perfect.
Butch K.
Butch K.
I was a little leary of buying property online but this relationship with Ben and land direct usa put all my fears to rest. It took 2 years for my purchase to be complete and I would highly recommend this company for your land purchase, right down to the final filing at the local land deed office that they took care of and paid for. Have no fear. You can really trust this company.
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