Property Refund and Exchange Policy
Risk Free Guarantee
Our properties come with a 30-Day Risk Free Guarantee.
If you’re not satisfied with the land you purchased, we’ll exchange it for another one or give you a full refund.
As with everything we do at Land Direct USA, our refund and exchange policy is Simple, Affordable, and Transparent.
- You have 30 Days from the Effective Date on your Land Contract to exchange the property you purchased for another one or a obtain full refund.
- Just contact us to make an exchange. The best way to do this is by sending an email to email@example.com.
- It’s FREE to do an exchange!
- Cash Sales (Paid in Full) are excluded from the refund and exchange policy.
- Cash Sales must be paid in full within the first 7 days or the cash discount pricing reverts to the terms pricing.
- We use the Effective Date of the Land Contract as the start date for the 30-Day exchange period.
- The 30-Day exchange period can be used only one time from the Effective Date of the original contract.
- Any money the buyer paid towards the principal balance of the original property will be applied to the principal balance of the exchange property.
- If you have switched multiple times, you will be required to place another down payment for the desired property. All payments that were made towards the previous property, will carry over to the new property of choice. Credits cannot be used towards the down payment. Buyers must place the down payment on the new desired lot. The credit in turn will be deducted from the final price of the payment plan.
- If you have defaulted on a property in the past and want to use the past monies towards a new property, it does not reset the 30-Day Guarantee period.
- Buyers failing to complete the loan will be allowed up to 3 times, but on the 4th failed loan will require only cash purchases closing with cashier check or bank wire.
- In the case where we have Deeded over the property, this will be excluded from the refund and exchange policy.
Cancel Anytime with No Penalty Guarantee – If you decide to utilize our monthly installment payment options and you are unable to continue making payments for any reason, let us know and you won’t owe us anything further. No balance owed, no debt, no collection, no lawsuits – no hard feelings! And you can then rest easy knowing you can apply all the money you paid to another parcel within 90 days, allowing you ample time to get back on your feet!
Based on 102 reviews
Benjamin and his staff made it pleasure to work with them through my financing term. Very quick to respond to my messages and questions. I'm a mortgage broker in L.A. and it's rare to find such positive follow through and an open channel of communication, which always resulted in accomplishment. Thanks again Land Direct .
M B W.
I am very grateful to Land Direct USA and Ben for the opportunity to purchase land! They were very helpful and very quick. I first was going to finance and then decided to pay in full and they changed that for me very easily and were very pleasant to work with. They were very patient with answering all my questions very quickly! I am very glad to be able to carry out all the business online and through email and a few phone calls. I am very appreciative of how easy this whole process was to purchase my first property. I definitely recommend Land Direct USA to anyone interested in real estate and property and I look forward to being able to purchase more some time in the future perhaps!
Easy to buy low price land and make payments until it's paid off. Note: though, fully research the information about the land. I bought one that does not have direct road access no essment I will have to see county for that or ask the other land owners for permission to go across their property to get to the roaf. Land Direct is Friendly and fast though. Customer service is by live phone call or texting. Also by E-mail. A homeless solution for poor and homeless folks. Bless their hearts at. Land Direct ! 😇🤔👍😍🙏🌎💞
Great to do business with.Always available to answer questions. Professional, trustworthy and very nice.Highly recommended
Excellent place to buy land if your not wanting to get a loan. Very professional and will work with you. Highly recommend.
I recently bought a 1/5 acre cabin lot from these fine people. The property was and is exactly what they advertized it to be. They are friendly and quick to answer questions. They keep their word and are trustworthy. I would buy from them again without hesitation. 5 Stars!
I purchased 2 pieces of property from you and the transaction was so smooth your staff are awesome with so much knowledge and experience and your prices are great compared to others . I will be back to buy few more in near future . Thank you
I don't even know where to being but this is one of the easiest most helpful ways you can get land thanks to y'all I have my own piece of land you guys are the nicest honest people I've met thank you so much for everythingLuci
I know sometimes we have bad experiences but not this one it was perfect.
I was a little leary of buying property online but this relationship with Ben and land direct usa put all my fears to rest. It took 2 years for my purchase to be complete and I would highly recommend this company for your land purchase, right down to the final filing at the local land deed office that they took care of and paid for. Have no fear. You can really trust this company.
Like many people, during the Covid lockdown, my husband and I got restless and began reevaluating what we wanted to do with our lives. One little “pipe dream” we always had was to buy a piece of remote land somewhere beautiful and isolated. In March 2021, I began looking online for cheap land and what I found was a lot of “scammy” sites. Then I found Ben at Land Direct USA. The process was super easy. I found a parcel I liked, sent an inquiry, and was able to get the paperwork and send a deposit immediately. Ben’s assistant Nyzy is extremely responsive. They even gave us a grace period in which we could go check out the land in person and if it wasn’t what we expected, we could choose something else. We visited the parcel in Arizona a few weeks later and it was exactly what had been in photos — even staked out. I set the small monthly payments on Autopay and was surprised to hear from Nyzy a couple weeks ago telling me my final payment had been made and sending me the paperwork for the deed to be recorded in our names.This is cheap, undeveloped land — but it’s a little spot we like to visit and dream up future projects like an off grid cabin.The whole process was seamless, I found Ben & Nyzy extremely trustworthy and informative, and I wish they’d move into the Nevada land market because I would happily buy more parcels from them but don’t understand the auction process well enough to acquire land the way they do. They handle everything. Nurture your little pipe dream!
Very helpful, simple, supportive and easy process, made even easier by being online. All this from being out in the UK
We purchased 3 properties for Ben and his associates via land direct we have visited the properties an the properties are what we expected. His company makes the purchase process a smooth sailing one that takes 3 to 5 minutes to complete the purchase process. He has worked with us in a professional, clear, concise way. Payment plans have been doable, no pressure sales and same day replies to questions or concerns you might have. Doing business with honest parties is a blessing without question thank you guys. Looking forward to purchasing more properties from them.Carlton and Dina
AWESOME company for every step of the process! 1) Website has detailed info (vs. generic or sparse listings). 2) Real, actual human beings (not bots) follow up with you promptly and directly. 3) They offer a warranty deed (not some rando pulling a fast one online or listing land with title issues) that is filed at the appropriate local office. 4) No realtor fees - they pay the filing fee and mail you your deed. 5) They offer cash AND locked financing deals (which I didn't need, but was good they offered it). Overall, everything is clear, detailed, promptly taken care of, and not only do they have stellar reviews/reputation on Google/BBB, they offer some guarantee/buyback opportunities if you aren't happy. Was nervous about going down this path (first time), but was impressed with their competence and service - would buy from them again and recommend it to others! *They recommend you actually check out the land in person before purchase, which I did, to get a realistic idea of what you're getting and what improvements you'd need to make.
Ben is the man what a GREAT experience buying land from Ben and the team. My land is worth more money and i'm feel Good about my investment. i will buy here at Land Direct USA again.
Land Direct USA made the process of buying land very accessible, affordable, and very simple. Their agents were very helpful and professional. 100% would do business with them again!
I am on my third lot purchase from these guys, super easy and straightforward, with no catches or glitches. Everything has been smooth and affordable
An excellent experience for sure! If only everybody knew about this... Thank you Land Direct. Because of you I now own my land free and clear!!
Ben has made this experience so effortless. Clear communication and zero issues. Great price point and swift execution of the paperwork. Nothing but good things to say. Looking forward to doing more business with you guys in the near future! Thank you so much👍
These people were extremely professional, friendly, and down to earth.
Jacob & Crissy S.
Ben and his staff are amazing. The process is so easy and convenient.
The process of purchasing my land was quick and easy. Great service!
Ben and Nyzy are highly responsive and patient when it comes inquiries. The overall process is straight forward and professional. Would recommend.
Very easy and fast to work with, they answered all our questions on the email. And received our paperwork in good time.
Love the simplicity of the process. I will be back to keep adding to my LLC
I have purchased several lots with LandDirect. Always a positive experience. Excellent customer service. Very happy and will continue to buy land from them.
They make it really easy to buy land, Nyzy and Ben are both very responsive and you can always reach them when you call. No robot to deal with just real people on the other line. I had a really good experience.Make sure to do your due diligence on the land, there are some lots on this website that are not worth a penny, but other lots are great deals. I would not recommend purchasing until you have physically been to the lot and read the restrictions and bylaws first. This will save you heartache in the long run.I will continue to purchase land from these fine folks.
Michelle aka el W.
From horror stories that I've read online regarding buying real estate on contracts/rent to own etc, the proof of a good, honest seller is in what happens at the very end once the buyer has made their last payment. Prior to me making it, everything had been absolutely 100%, and I'm very glad to report that nothing changed. Ben and his team contacted me promptly for the deed details and recorded it without any problems - I would recommend this company without hesitation.
Who knew buying land was just as easy as buying something on Amazon. The staff was great to work with. Thanks again.
I bought a small lot from them in Texas. the experiences are very easy and fast. honestly, I felt unreal, buying a piece of property like buying a toy.
Can't thank you ben enough for making the land purchase such a seamless process, I strongly recommend Ben to any one who trying to invest in landed property.
I acquired land in El Paso, Texas from Land Direct USA and it was a super smooth and straightforward process. I am a first-time buyer, so I was very hesitant at first about buying land from a website. However, Ben made the whole buying process super easy to follow and complete. No middleman, no hidden fees, or any type of sketchy documents. If you are looking to buy land at very good price from the comfort of your home this is the right place. Just a few clicks and digital signatures and you will become a landowner!100% Recommended/ I will buy land from him again in a future.
I just purchased an acre!!..Thanks to Ben and his team at Land Direct for their professionalism, courtesy and speedy processing of my documents. I am ready to purchase my next property. Hahaha
I purchased two adjoining lots in Show Low, Arizona. Ben and his staff were fantastic to deal with, and promptly returned my calls or emails with any questions I had. Additionally, Ben was very accommodating when I had an issue making a payment thanks to this Covid mess, and was willing to work with me to get the payments back on track. Excellent customer service, it's nice to deal with a professional team that also remembers to be human beings. If I ever needed more properties? I would check with Land Direct USA first. Absolute pleasure to deal with. And my land is gorgeous! Can't wait to semi-retire up there!
Super easy transactionHe walked us through the whole thing. Now we have land in Arizona ! Thanks a bunch.
If you need a real, trusted , reliable person with unquestionable land ownership please talk to Ben and his team. This company knows the real business. I bought 4 land properties from this company and I'm buying more. Is a great place to do business with rest of mind.
I have bought about 4 properties from Land DirectVery satisfied with their professionalism and fast work. I am going to come back and buy more
They are trustworthy if you need to buy a piece of land.
I got my first land with them and I am so happy with the services, very professionals, good quality and the lot is beautiful. Thank you.
We bought a piece of property from this firm and were very pleased. They were responsive and professional. They answered our questions, and were even able to issue the deed directly into our trust, which saved us a step. I would definitely recommend them if you are interested in a raw land purchase.
I recently bought land, a nice investment for the future and I got it for a great deal . Ben was very pleasant to work with and very knowledgeable.
Hello to all, purchasing land from Ben was a completely delightful experience, he was very professional and everything was transparent and easy. I’ve purchased land from several sellers and Bens’ land buying process has been them most flexible, easiest, most value for my money deal I’ve ever done! I’m going to purchase another piece of land again....Everyone should make Land Direct USA they’re first stop for purchasing land!
I recently got a good deal on a piece of land. The process isn’t instant but is complete within a few days. Ben and his assistant maintained contact with me the whole time. There was never any need to feel worried or nervous. The point of contact and his secretary took good care of me.
Miguel Francisco Lopez P.
Buying land from Ben was simple, easy and highly professional. The land was reasonably priced, and the experience, as a first time buyer, was greatly appreciated.
Buying land from Ben was one of the best decisions of my life. It was an easy process and he is understanding and easy to deal with. He will ensure you are able to enjoy the land buying experience and will work with you. Very responsive and I definitely working with his team. You won't be disappointed.
Nothing but GOOD from Ben and the Land Direct company. He made the process of land purchase seamless and satisfied all of my questions during the sale. I wish this company also offered building options for my land because I know I could rest assured that it would be handled professionally and promptly.
As a first time buyer, I really appreciated Ben's great customer service. The entire experience was quick, easy, and enjoyable. Ben was so responsive and professional. He guided me through the process and answered all of my questions. I enjoyed dealing with Ben so much, in fact, that I chose one of his properties to make a second purchase!
The professionalism is excellent, with fast service. All paperwork is completed on line and a easy process. I am very happy with the results.
I wanted to give 6 starts but only found 5. Ben is a great guy and was very patient with my blunders. He was available when I needed and completely answered my questions and concerns. Totally satisfied and I WILL do business with him again.
Ben simplified the entire experience. I was able to go over property details with him until I found a lot that fit my needs. I am completely satisfied with the land and service that was provided, Thanks Ben for a seamless experience.
I have just completed buying a great property in Arizona and am pleased to tell you how professional Ben worked with me through the purchase. The entire process was simple and managed online. Ben is extremely knowledgeable about the properties and the processes available for making purchasing easy on the budget. He answered me promptly with any questions. Thanks Ben.
I recently invested in land and decided to use Land Direct USA. It actually was the BEST decision I could have made. Mr. Benjamin Davis made my whole experience remarkably amazing. The process was incredibly swift, and without any glitches. Mr. Davis is extremely knowledgeable, patient, and professional, and he makes sure the customer receives what he/she desires and is satisfied with the purchase. I will definitely recommend anyone to Land Direct USA and Mr. Davis. I am planning another land deal in the near future with Mr. Davis. Thank you Land Direct USA (Benjamin Davis).
Ben was very helpful and worked through the process to make sure I felt comfortable with my purchase. I will be purchasing more projects from him in the future!
James and I are sincerely grateful, to find that when we ran into trying times, Ben was understanding and empathetic to our situation. It is truly refreshing to find a salesman, who GENUINELY cares for people first, before the money. We whole heartedly recommend Ben Davis to be kind, honest, informative and professional .
Ben made the purchase of my property from day one simple and completely straight forward. He is truly a man of his word that will go the extra mile just to make his clients happy and that's why he has definitely earned my repeat business. Thank you again Ben!
A process made very easy. Ben is quick to answer questions and facilitated a painless buying experience;.
I purchased a piece of land through Ben and the entire process was seamless. He is clear about all information from the start- very flexible and easy to work with. I would definitely recommend working with Ben!
Ben is easy to deal with when regarding a buying property and he will help you , So you can afford the property that you want to buy.
Great working with Ben, on a commercial property I purchase.Recommend Land Direct USA for land deal!
Ben is awesome .He gives a great service an opportunity to own property. I have bought 2 property's with Ben an looking to buy more in the future.
One thing I can say about Ben and Land Direct process, his a man of his word the process was easy. I will continue to do bussines with Ben and Land direct.Thank youIsrael ContrerasBailout Enterprises LLCBailout Tire Center And worksBailout TransportLas Vegas, Nevada
I found Ben's company and was so freaked out about it because of all of the lies and scams on the internet. I didn't call for a month but i kept looking at the property. i sought Jesus, through prayer, for 3 months about buying from him. I finally got peace about it. Ben was very patient with my skepticism and delay while I prayed about it. He was willing to help in anyway he could which is rare in today's businesses. Ben and Kelsey care about people over money. That is the kind of people I only want to do business with. In a world that is very greedy, untrustworthy and impatient I am very greatful to thier company for being kind and forth coming. Ben nor Kelsey ever tried to sell me. I like that too. They were just there to answer my skeptical questions and very patiently waited until I heard from the Lord. Thank you guys.
Ben was on top of everything. I’m very happy with my experience. Very easy with no hassles. I will definitely recommend him to my friends and family looking for property.Thank you
Hello land direct USA,My expierence has been fantastically great. This company is the best for purchase of land by contract. My church was looking for a few acres to do an urban suburban farming project with a few green houses. And land direct worked with us in very positive ways. I would certainly use them again to find and finance some other land in the snow line in northern Arizona.Sincerly,Reverend Howard BoyerSaint George Chapel Fellowship
Just bought a land in Kingman Az....very easy process...very well explained...great pictures of actual land and all the surrounding....easy payment plan to choose from....great experience all around...Thank you Ben
Ben makes purchasing property easy. I was nervous at first buying a property without visiting it. However with his 30 day policy of refunding, or even after that, you can trade one for another it helped me go ahead and grab the ones I wanted. Anyway, I finally visited a 2 acer property I purchased through Ben, and now our family is looking forward to spending the Holiday weekend up there camping near Ash Fork. Of course, the properties I bought from him are probably better than the ones you will find because I bought all the good ones... (Just Kidding of Course). But really, exciting to own some cheap land, I look forward to posting again after I'm done paying off the properties and it is 100% in my name.
This has been the easiest transaction I have ever made in my life. Thank you, Ben, for answering all of my questions and making this so incredibly easy. I became a landowner in just 3 hours....lol. You can't ask for anything more simple than that.
When I saw the property I wanted, the purchase process was so simple and easy to use! I responded to the link, and got a response once my down payment posted. Being able to e sign made it so easy and convenient! And now I am a proud property owner! Awesome!
Easy Process Fast Transaction very nice very accommodating the prices are great and no hidden fees very basic easy to understand process Thanks
Ben made the whole process easier than I anticipated. He was patient and very accessible. Any questions I had were answered fully and completely. The paperwork could barely be called that. Now I've got this awesome view! Thanks so much!!
Benjamin helped to create an easy transaction when we finally decided to purchase our little piece of land. He answered all of our many questions patiently, and made sure we understood the process. I would highly recommend working with him.
A great way for anyone to buy property! Ben worked with us on our down payment and helped us buy the lot we wanted at an awesome price and payment plan! Thank you Ben Davis and Land Direct USA!
easy to work with. afforable pricing and you can do payments. great costumer service with fast response.
Working with Ben was an absolute pleasure! Ben was responsive to emails and telephone calls and made the process of buying my first parcel of land simple and even fun.Ben was able to explain the process to me and make me feel very comfortable about entering into a contract for the next several years. If you buy land from Ben, you can rest assured that you are in good hands. Thanks Ben!
I have been a customer with Land Direct and my experience has been positive. Ben is very responsive to any account related matters.
Debora De M.
Very happy with my landusa experience. I have puchased multiple properties & Ben has gone the mile to accomadate me. I live off grid so all transactions had to be done old school way using paper & post office. Thanks Ben you made it easy 🙂 🙂
Totally legit. Accurate description of property and excellent buying experience. Personal service from a knowledgeable seller with no hidden costs. Title transfer done in prompt and professional manner. I can wholeheartedly recommend doing business with Ben Davis and Land Direct USA as a satisfied customer. Owning a piece of America gives peace of mind in an unsure world.
Mr Davis is very professional and very "matter-of-fact" in his dealings. We purchased a parcel of land in AZ and he assisted and informed us of all the things we needed to know before the purchase. Overall, we had a beautiful experience!
I have done business with Ben Davis for 2 years on 2 land deals. He is a man of his word and nobody is more honest. Everything he has told me in representing his properties has been exactly what he said it was.Land direct USA works hard to have the best variety of land for the best price. Ben Davis also has the best financing options. I will continue to do business with Ben Davis and Land Direct USA. Thank you Ben.
What I can say about Ben Davis and Land Direct USA is that he's really made it a stunningly efficient, very comfortable process to buy land. Seeing his ad on Facebook after a friend saw and forwarded it to us, we contacted him, and his response was immediate. We were amazed at how easy Ben made the process of buying land. It was so well coordinated, everything dovetailed together seamlessly. After our request for more information, we completed a short application online, and after approval, made a down payment also online, then the document review of contract, e-signing of sales agreement/land contract and setting it up for auto payment. From when we were made aware of the property for sale, (and there was a 35 minute or so time lag because I didn't have my phone on me to receive the very prompt callback) beginning at 8:42 am to 2:43 pm. 6 hours from seeing the ad to receiving confirmation text that we could move onto the property whenever we were ready. Wow! Everything so easily handled was EXACTLY what we needed just then. Ben Davis and Land Direct USA provided an amazingly fast, comfortable and trouble free experience in a very professional manner, all from the comfort of a smartphone in the palm of our hand. Thanks Ben. We're grateful for your help, and would not hesitate to refer our friends and family to do business with you. And encourage others to do the same.
My husband and I have purchased 2 properties from Ben in Kingman. He is very professional and helpful. The sale was quick and simple. Great guy to work with. If anyone is looking for property Ben is the one to see. He is a Super guy to do business with. We have referred 3 others to him and their experiences were the same as ours . I highly recommend him to anyone looking at property.
I'm buying a property threw Ben in the Mohave desser . I'll be honest I saw the property I waned, purchased it from him he was quick about everything very self explanator with all the questions I asked and very professional, good guy to work with. And later down the road the best part about it was I got a $200.00 discount off the balance I owe on my property. Like I mentioned really good person to work with.-Ramon-
Fast, easy and friendly service. I would recommend buying from Land Direct USA !
Ben is very professional, and easy to work with, I'm happy with the land I purchased from him.
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