Property Refund and Exchange Policy
Risk Free Guarantee
Our properties come with a 30-Day Risk Free Guarantee.
If you’re not satisfied with the land you purchased, we’ll exchange it for another one or give you a full refund.
As with everything we do at Land Direct USA, our refund and exchange policy is Simple, Affordable, and Transparent.
- You have 30 Days from the Effective Date on your Land Contract to exchange the property you purchased for another one or a obtain full refund.
- Just contact us to make an exchange. The best way to do this is by sending an email to firstname.lastname@example.org.
- It’s FREE to do an exchange!
- Cash Sales (Paid in Full) are excluded from the refund and exchange policy.
- Cash Sales must be paid in full within the first 30 days or the cash discount pricing reverts to the terms pricing.
- We use the Effective Date of the Land Contract as the start date for the 30-Day exchange period.
- The 30-Day exchange period can be used only one time from the Effective Date of the original contract.
- Any money the buyer paid towards the principal balance of the original property will be applied to the principal balance of the exchange property.
- If you have switched multiple times, you will be required to place another down payment for the desired property. All payments that were made towards the previous property, will carry over to the new property of choice.
- If you have defaulted on a property in the past and want to use the past monies towards a new property, it does not reset the 30-Day Guarantee period.
- In the case where we have Deeded over the property, this will be excluded from the refund and exchange policy.
Cancel Anytime with No Penalty Guarantee – If you decide to utilize our monthly installment payment options and you are unable to continue making payments for any reason, let us know and you won’t owe us anything further. No balance owed, no debt, no collection, no lawsuits – no hard feelings! And you can then rest easy knowing you can apply all the money you paid to another parcel within 90 days, allowing you ample time to get back on your feet!
Based on 77 reviews
The process of purchasing my land was quick and easy. Great service!
Ben and Nyzy are highly responsive and patient when it comes inquiries. The overall process is straight forward and professional. Would recommend.
Very easy and fast to work with, they answered all our questions on the email. And received our paperwork in good time.
Love the simplicity of the process. I will be back to keep adding to my LLC
I have purchased several lots with LandDirect. Always a positive experience. Excellent customer service. Very happy and will continue to buy land from them.
They make it really easy to buy land, Nyzy and Ben are both very responsive and you can always reach them when you call. No robot to deal with just real people on the other line. I had a really good experience.Make sure to do your due diligence on the land, there are some lots on this website that are not worth a penny, but other lots are great deals. I would not recommend purchasing until you have physically been to the lot and read the restrictions and bylaws first. This will save you heartache in the long run.I will continue to purchase land from these fine folks.
Michelle aka el W.
From horror stories that I've read online regarding buying real estate on contracts/rent to own etc, the proof of a good, honest seller is in what happens at the very end once the buyer has made their last payment. Prior to me making it, everything had been absolutely 100%, and I'm very glad to report that nothing changed. Ben and his team contacted me promptly for the deed details and recorded it without any problems - I would recommend this company without hesitation.
Who knew buying land was just as easy as buying something on Amazon. The staff was great to work with. Thanks again.
I bought a small lot from them in Texas. the experiences are very easy and fast. honestly, I felt unreal, buying a piece of property like buying a toy.
Can't thank you ben enough for making the land purchase such a seamless process, I strongly recommend Ben to any one who trying to invest in landed property.
I acquired land in El Paso, Texas from Land Direct USA and it was a super smooth and straightforward process. I am a first-time buyer, so I was very hesitant at first about buying land from a website. However, Ben made the whole buying process super easy to follow and complete. No middleman, no hidden fees, or any type of sketchy documents. If you are looking to buy land at very good price from the comfort of your home this is the right place. Just a few clicks and digital signatures and you will become a landowner!100% Recommended/ I will buy land from him again in a future.
I just purchased an acre!!..Thanks to Ben and his team at Land Direct for their professionalism, courtesy and speedy processing of my documents. I am ready to purchase my next property. Hahaha
I purchased two adjoining lots in Show Low, Arizona. Ben and his staff were fantastic to deal with, and promptly returned my calls or emails with any questions I had. Additionally, Ben was very accommodating when I had an issue making a payment thanks to this Covid mess, and was willing to work with me to get the payments back on track. Excellent customer service, it's nice to deal with a professional team that also remembers to be human beings. If I ever needed more properties? I would check with Land Direct USA first. Absolute pleasure to deal with. And my land is gorgeous! Can't wait to semi-retire up there!
Super easy transactionHe walked us through the whole thing. Now we have land in Arizona ! Thanks a bunch.
If you need a real, trusted , reliable person with unquestionable land ownership please talk to Ben and his team. This company knows the real business. I bought 4 land properties from this company and I'm buying more. Is a great place to do business with rest of mind.
I have bought about 4 properties from Land DirectVery satisfied with their professionalism and fast work. I am going to come back and buy more
They are trustworthy if you need to buy a piece of land.
I got my first land with them and I am so happy with the services, very professionals, good quality and the lot is beautiful. Thank you.
We bought a piece of property from this firm and were very pleased. They were responsive and professional. They answered our questions, and were even able to issue the deed directly into our trust, which saved us a step. I would definitely recommend them if you are interested in a raw land purchase.
I recently bought land, a nice investment for the future and I got it for a great deal . Ben was very pleasant to work with and very knowledgeable.
Hello to all, purchasing land from Ben was a completely delightful experience, he was very professional and everything was transparent and easy. I’ve purchased land from several sellers and Bens’ land buying process has been them most flexible, easiest, most value for my money deal I’ve ever done! I’m going to purchase another piece of land again....Everyone should make Land Direct USA they’re first stop for purchasing land!
I recently got a good deal on a piece of land. The process isn’t instant but is complete within a few days. Ben and his assistant maintained contact with me the whole time. There was never any need to feel worried or nervous. The point of contact and his secretary took good care of me.
Very detailed description of the properties available. Better than most.
Miguel Francisco Lopez P.
Buying land from Ben was simple, easy and highly professional. The land was reasonably priced, and the experience, as a first time buyer, was greatly appreciated.
Buying land from Ben was one of the best decisions of my life. It was an easy process and he is understanding and easy to deal with. He will ensure you are able to enjoy the land buying experience and will work with you. Very responsive and I definitely working with his team. You won't be disappointed.
Nothing but GOOD from Ben and the Land Direct company. He made the process of land purchase seamless and satisfied all of my questions during the sale. I wish this company also offered building options for my land because I know I could rest assured that it would be handled professionally and promptly.
As a first time buyer, I really appreciated Ben's great customer service. The entire experience was quick, easy, and enjoyable. Ben was so responsive and professional. He guided me through the process and answered all of my questions. I enjoyed dealing with Ben so much, in fact, that I chose one of his properties to make a second purchase!
The professionalism is excellent, with fast service. All paperwork is completed on line and a easy process. I am very happy with the results.
I wanted to give 6 starts but only found 5. Ben is a great guy and was very patient with my blunders. He was available when I needed and completely answered my questions and concerns. Totally satisfied and I WILL do business with him again.
Ben simplified the entire experience. I was able to go over property details with him until I found a lot that fit my needs. I am completely satisfied with the land and service that was provided, Thanks Ben for a seamless experience.
I have just completed buying a great property in Arizona and am pleased to tell you how professional Ben worked with me through the purchase. The entire process was simple and managed online. Ben is extremely knowledgeable about the properties and the processes available for making purchasing easy on the budget. He answered me promptly with any questions. Thanks Ben.
I recently invested in land and decided to use Land Direct USA. It actually was the BEST decision I could have made. Mr. Benjamin Davis made my whole experience remarkably amazing. The process was incredibly swift, and without any glitches. Mr. Davis is extremely knowledgeable, patient, and professional, and he makes sure the customer receives what he/she desires and is satisfied with the purchase. I will definitely recommend anyone to Land Direct USA and Mr. Davis. I am planning another land deal in the near future with Mr. Davis. Thank you Land Direct USA (Benjamin Davis).
Ben was very helpful and worked through the process to make sure I felt comfortable with my purchase. I will be purchasing more projects from him in the future!
James and I are sincerely grateful, to find that when we ran into trying times, Ben was understanding and empathetic to our situation. It is truly refreshing to find a salesman, who GENUINELY cares for people first, before the money. We whole heartedly recommend Ben Davis to be kind, honest, informative and professional .
Ben made the purchase of my property from day one simple and completely straight forward. He is truly a man of his word that will go the extra mile just to make his clients happy and that's why he has definitely earned my repeat business. Thank you again Ben!
A process made very easy. Ben is quick to answer questions and facilitated a painless buying experience;.
I purchased a piece of land through Ben and the entire process was seamless. He is clear about all information from the start- very flexible and easy to work with. I would definitely recommend working with Ben!
Ben is easy to deal with when regarding a buying property and he will help you , So you can afford the property that you want to buy.
Great working with Ben, on a commercial property I purchase.Recommend Land Direct USA for land deal!
Ben is awesome .He gives a great service an opportunity to own property. I have bought 2 property's with Ben an looking to buy more in the future.
One thing I can say about Ben and Land Direct process, his a man of his word the process was easy. I will continue to do bussines with Ben and Land direct.Thank youIsrael ContrerasBailout Enterprises LLCBailout Tire Center And worksBailout TransportLas Vegas, Nevada
I found Ben's company and was so freaked out about it because of all of the lies and scams on the internet. I didn't call for a month but i kept looking at the property. i sought Jesus, through prayer, for 3 months about buying from him. I finally got peace about it. Ben was very patient with my skepticism and delay while I prayed about it. He was willing to help in anyway he could which is rare in today's businesses. Ben and Kelsey care about people over money. That is the kind of people I only want to do business with. In a world that is very greedy, untrustworthy and impatient I am very greatful to thier company for being kind and forth coming. Ben nor Kelsey ever tried to sell me. I like that too. They were just there to answer my skeptical questions and very patiently waited until I heard from the Lord. Thank you guys.
Ben was on top of everything. I’m very happy with my experience. Very easy with no hassles. I will definitely recommend him to my friends and family looking for property.Thank you
Hello land direct USA,My expierence has been fantastically great. This company is the best for purchase of land by contract. My church was looking for a few acres to do an urban suburban farming project with a few green houses. And land direct worked with us in very positive ways. I would certainly use them again to find and finance some other land in the snow line in northern Arizona.Sincerly,Reverend Howard BoyerSaint George Chapel Fellowship
Just bought a land in Kingman Az....very easy process...very well explained...great pictures of actual land and all the surrounding....easy payment plan to choose from....great experience all around...Thank you Ben
Ben makes purchasing property easy. I was nervous at first buying a property without visiting it. However with his 30 day policy of refunding, or even after that, you can trade one for another it helped me go ahead and grab the ones I wanted. Anyway, I finally visited a 2 acer property I purchased through Ben, and now our family is looking forward to spending the Holiday weekend up there camping near Ash Fork. Of course, the properties I bought from him are probably better than the ones you will find because I bought all the good ones... (Just Kidding of Course). But really, exciting to own some cheap land, I look forward to posting again after I'm done paying off the properties and it is 100% in my name.
This has been the easiest transaction I have ever made in my life. Thank you, Ben, for answering all of my questions and making this so incredibly easy. I became a landowner in just 3 hours....lol. You can't ask for anything more simple than that.
When I saw the property I wanted, the purchase process was so simple and easy to use! I responded to the link, and got a response once my down payment posted. Being able to e sign made it so easy and convenient! And now I am a proud property owner! Awesome!
Very helpful, simple and easy process, made even easier by being online. Worked well even from the UK too
Easy Process Fast Transaction very nice very accommodating the prices are great and no hidden fees very basic easy to understand process Thanks
Ben made the whole process easier than I anticipated. He was patient and very accessible. Any questions I had were answered fully and completely. The paperwork could barely be called that. Now I've got this awesome view! Thanks so much!!
Benjamin helped to create an easy transaction when we finally decided to purchase our little piece of land. He answered all of our many questions patiently, and made sure we understood the process. I would highly recommend working with him.
A great way for anyone to buy property! Ben worked with us on our down payment and helped us buy the lot we wanted at an awesome price and payment plan! Thank you Ben Davis and Land Direct USA!
easy to work with. afforable pricing and you can do payments. great costumer service with fast response.
Working with Ben was an absolute pleasure! Ben was responsive to emails and telephone calls and made the process of buying my first parcel of land simple and even fun.Ben was able to explain the process to me and make me feel very comfortable about entering into a contract for the next several years. If you buy land from Ben, you can rest assured that you are in good hands. Thanks Ben!
I have been a customer with Land Direct and my experience has been positive. Ben is very responsive to any account related matters.
Debora De M.
Very happy with my landusa experience. I have puchased multiple properties & Ben has gone the mile to accomadate me. I live off grid so all transactions had to be done old school way using paper & post office. Thanks Ben you made it easy 🙂 🙂
Totally legit. Accurate description of property and excellent buying experience. Personal service from a knowledgeable seller with no hidden costs. Title transfer done in prompt and professional manner. I can wholeheartedly recommend doing business with Ben Davis and Land Direct USA as a satisfied customer. Owning a piece of America gives peace of mind in an unsure world.
Mr Davis is very professional and very "matter-of-fact" in his dealings. We purchased a parcel of land in AZ and he assisted and informed us of all the things we needed to know before the purchase. Overall, we had a beautiful experience!
I have done business with Ben Davis for 2 years on 2 land deals. He is a man of his word and nobody is more honest. Everything he has told me in representing his properties has been exactly what he said it was.Land direct USA works hard to have the best variety of land for the best price. Ben Davis also has the best financing options. I will continue to do business with Ben Davis and Land Direct USA. Thank you Ben.
What I can say about Ben Davis and Land Direct USA is that he's really made it a stunningly efficient, very comfortable process to buy land. Seeing his ad on Facebook after a friend saw and forwarded it to us, we contacted him, and his response was immediate. We were amazed at how easy Ben made the process of buying land. It was so well coordinated, everything dovetailed together seamlessly. After our request for more information, we completed a short application online, and after approval, made a down payment also online, then the document review of contract, e-signing of sales agreement/land contract and setting it up for auto payment. From when we were made aware of the property for sale, (and there was a 35 minute or so time lag because I didn't have my phone on me to receive the very prompt callback) beginning at 8:42 am to 2:43 pm. 6 hours from seeing the ad to receiving confirmation text that we could move onto the property whenever we were ready. Wow! Everything so easily handled was EXACTLY what we needed just then. Ben Davis and Land Direct USA provided an amazingly fast, comfortable and trouble free experience in a very professional manner, all from the comfort of a smartphone in the palm of our hand. Thanks Ben. We're grateful for your help, and would not hesitate to refer our friends and family to do business with you. And encourage others to do the same.
My husband and I have purchased 2 properties from Ben in Kingman. He is very professional and helpful. The sale was quick and simple. Great guy to work with. If anyone is looking for property Ben is the one to see. He is a Super guy to do business with. We have referred 3 others to him and their experiences were the same as ours . I highly recommend him to anyone looking at property.
I'm buying a property threw Ben in the Mohave desser . I'll be honest I saw the property I waned, purchased it from him he was quick about everything very self explanator with all the questions I asked and very professional, good guy to work with. And later down the road the best part about it was I got a $200.00 discount off the balance I owe on my property. Like I mentioned really good person to work with.-Ramon-
Fast, easy and friendly service. I would recommend buying from Land Direct USA !
Ben is very professional, and easy to work with, I'm happy with the land I purchased from him.
He is best agent that I bought nice two land from him:)!!!
My wife and I delt with Ben and I must say that I was very pleased with the experience. Fast and efficient as it should be...we talked cash price and we got a great deal on some property in Meadview AZ. I would buy from him again if the need were to arise...thanks much...Steve Moore
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