Our Guarantee & Exchange Policy
30-Day Money Back Guarantee for Land Purchase – Terms and Conditions:
This 30-day money-back guarantee (hereinafter referred to as the “Guarantee”) is provided by Land Direct USA (hereinafter referred to as the “Seller”) to the buyer (hereinafter referred to as the “Buyer”) of land, subject to the terms and conditions outlined below. This Guarantee is only applicable to land purchases made from the Seller and shall be voided under certain circumstances as specified herein.
To be eligible for the Guarantee, the Buyer must meet the following criteria:
a. The Buyer must have purchased the land directly from Land Direct USA.
b. The Buyer must notify Land Direct USA in writing of their intention to invoke this Guarantee within 30 days of the date of the land purchase.
3. Guarantee Period:
The Guarantee period begins on the date of the land purchase and lasts for 30 calendar days thereafter.
4. Guarantee Process:
a. To request a refund under this Guarantee, the Buyer must submit a written notice to Land Direct USA within the 30-day Guarantee period.
b. The notice must include the following information:
– Buyer’s name and contact information.
– Details of the land purchase, including the date of purchase and the purchase price.
– Reason for requesting a refund.
c. Land Direct USA will review the request and may request additional documentation or information to verify the eligibility of the Buyer and the circumstances of the refund request.
d. Land Direct USA will provide a decision on the refund request within 15 business days of receiving all required documentation and information.
e. If Land Direct USA approves the refund, the Buyer will receive a full refund of the purchase price within 30 days of the approval.
5. Voiding of the Guarantee:
a. This Guarantee shall be voided under the following circumstances:
The deed for the purchased land has been recorded with the appropriate authorities.
The Buyer has initiated multiple instances of requesting refunds under this Guarantee for different land purchases from Land Direct USA.
The Buyer fails to comply with county regulations regarding zoning and land use for the purchased property.
6. County Regulations:
a. The Buyer is responsible for complying with all county regulations and zoning requirements applicable to the purchased land. Land Direct USA is not liable for any violations or non-compliance with such regulations by the Buyer.
a. This Guarantee applies solely to the purchase price of the land and does not cover any additional fees, expenses, or costs associated with the land purchase, including but not limited to legal fees, surveying fees, or taxes.
b. The Guarantee is non-transferable and applies only to the original Buyer named in the land purchase agreement.
8. Governing Law:
This Guarantee and any disputes arising from it shall be governed by and construed in accordance with the laws of the County and State.
9. Contact Information:
For inquiries or to request a refund under this Guarantee, please contact Land Direct USA at:
By purchasing land from Land Direct USA, the Buyer acknowledges that they have read, understood, and agreed to these terms and conditions. Land Direct USA reserves the right to amend or terminate this Guarantee at its discretion.
Property Exchange Policy:
- You have 30 Days from the Effective Date on your Land Contract to exchange the property you purchased. Contact us via email at firstname.lastname@example.org to initiate an exchange.
- Property exchanges are FREE.
- Excludes Cash Sales (Paid in Full) – they must be paid in full within the first 7 days.
- Effective Date of the Land Contract serves as the start date for the 30-Day exchange period.
- The 30-Day exchange period can be used once from the Effective Date.
- Money paid towards the original property’s principal balance will be applied to the exchange property.
Down Payment and Credit:
- Multiple exchanges require a new down payment.
- Payments made towards the previous property carry over to the new choice.
- Credits cannot be used for the down payment; it is deducted from the final payment plan.
- Past defaults don’t reset the 30-Day Guarantee period.
- Buyers allowed up to 3 attempts to complete the loan.
- On the 4th failed loan, only cash purchases closing with cashier’s check or bank wire are accepted.
- Excludes properties that have been deeded over.
Cancel Anytime with No Penalty Guarantee – If you decide to utilize our monthly installment payment options and you are unable to continue making payments for any reason, let us know and you won’t owe us anything further. No balance owed, no debt, no collection, no lawsuits – no hard feelings! And you can then rest easy knowing you can apply all the money you paid to another parcel within 90 days, allowing you ample time to get back on your feet!
Based on 119 reviews
This was a very easy straight forward and quick process. I purchased on a Monday and by Wednesday everything was completed. My name was showing on the county website in two days! I also received the deed in the mail a few weeks later. I would definitely recommend land direct to anyone looking to purchase land. Awesome experience!
I never would have imagined that I would be a land owner or that it could be so straight forward and logical. Land Direct made it so easy and affordable to buy land and I was even able to customize payments for my budget needs. I can't thank all of the people at Land Direct enough for their professionalism, competence, outstanding customer service and support. I am delighted with their process and service. I'm looking for another parcel to buy from them!
Daisy Marie Benavente J.
Land Direct USA was a great way to add land to my investment portfolio. Low down payment, easy monthly payment financing, and a customer service staff that went above and beyond to make my purchase hassle-free from beginning to end. Thank you, Ben & Nyzy!
We've bought 3 lots (that we're building on) from them. We're planning on buying more for investments.It was a really easy process, they answered all my questions, and they're very friendly. Most definitely worth the 5-stars!
So grateful to Land Direct making it easy for an ordinary person like me to buy property. They are a very honest & reliable company to purchase land from & I am now living on the lot I bought to put a mobile home on.
Talal Abd Al R.
Land Direct is an excellent company. The transactions are seamless and fast. It is totally safe from A to Z. Highly recommended
Lan direct has been an awesome company to work with! I've been dealing with them for over 3 years and they worked with me on several occasions and the end result was owning my own property for the first time in 30 years!!! Thank you guys for everything and I definitely will recommend you guys to everyone I know!!!!Chef Dave
I purchased 2 pieces of property from you and the transaction was so smooth your staff are awesome with so much knowledge and experience and your prices are great compared to others . I will be back to buy few more in near future . Thank you
Buying my property from this business was pretty straightforward and relatively easy. They were somewhat flexible in negotiating a price and I appreciate that they were willing to work with me a little. They are a legit business, thankfully, and I actually own the property I paid for. Overall, it was a good experience and they were always accessible on the phone and ready to help.
Recently purchased 🙌🏽 land from Land Direct USA for a vacation home in Bay Saint Louis, MS. Very easy process, paper work was done the same day, no verifying credit score from a loan or etc because everything is paid in cash over time. I'm super excited to own a piece 🤗 of coastal paradise 🌴🌺 in Mississippi. I would definitely do business in the future and recommend to other.Thanks.
Rosemarie G Digital D.
I changed my mind about a piece of property, because I never got a chance to go see it and they refunded me immediately. I will be purchasing from them again in the future. They earned my trust, for sure.
It was a great experience working with Benjamin. It was a hassle free job for me. Since, I did not need to talk to too many people in this land buying process.Benjamin did a great job in this whole process of land buying.I am extremely happy buying land from him. Highly recommended.
I am so thankful that I ran across land direct and NyZa and Benjamin was grate help they are patient and understanding and knowledgeable when it comes to buying property I will recommend them to friends and family and I will work with them in the future thanks guys 😊
Very good experience with this company. I wish to do business with them again in the near future. Highly recommend!
Great people to work with.Always quick and professional in their response.I would buy from them again without any hesitation.
Very happy and satisfied with my land purchase. I originally purchased a land located in Golden Valley AZ, but later on Land Direct had listed a land in Kingman AZ that I like more. Upon my request, Land Direct/Ben cancelled the Golden Valley AZ land I purchased and allowed me to buy instead the Kingman AZ land. Land Direct/Ben is very professional, experienced, helpful and accommodating. I fully paid the land now and got the title to it. Thank you.
Excellent customer service.Legit lots and properties.About paid off on my lot, and the experience has been a pleasure!!!Will be buying another lot for sure!!!!
If you need a real, trusted , reliable person with unquestionable land ownership please talk to Ben and his team. This company knows the real business. I bought 4 land properties from this company and I'm buying more. Is a great place to do business with rest of mind.
I have been buying lands from Land Direct USA for about two years now and I have purchased more than 20 lots from them. They are very professional, their process is smooth and straightforward. I’ve never had any issues with the lots I bought from them. I will definitely recommend them.
This is second time I bought property from them. the experiences are very easy and fast.
Benjamin and his staff made it pleasure to work with them through my financing term. Very quick to respond to my messages and questions. I'm a mortgage broker in L.A. and it's rare to find such positive follow through and an open channel of communication, which always resulted in accomplishment. Thanks again Land Direct .
M B W.
I am very grateful to Land Direct USA and Ben for the opportunity to purchase land! They were very helpful and very quick. I first was going to finance and then decided to pay in full and they changed that for me very easily and were very pleasant to work with. They were very patient with answering all my questions very quickly! I am very glad to be able to carry out all the business online and through email and a few phone calls. I am very appreciative of how easy this whole process was to purchase my first property. I definitely recommend Land Direct USA to anyone interested in real estate and property and I look forward to being able to purchase more some time in the future perhaps!
Easy to buy low price land and make payments until it's paid off. Note: though, fully research the information about the land. I bought one that does not have direct road access no essment I will have to see county for that or ask the other land owners for permission to go across their property to get to the roaf. Land Direct is Friendly and fast though. Customer service is by live phone call or texting. Also by E-mail. A homeless solution for poor and homeless folks. Bless their hearts at. Land Direct ! 😇🤔👍😍🙏🌎💞
Great to do business with.Always available to answer questions. Professional, trustworthy and very nice.Highly recommended
Excellent place to buy land if your not wanting to get a loan. Very professional and will work with you. Highly recommend.
I recently bought a 1/5 acre cabin lot from these fine people. The property was and is exactly what they advertized it to be. They are friendly and quick to answer questions. They keep their word and are trustworthy. I would buy from them again without hesitation. 5 Stars!
I know sometimes we have bad experiences but not this one it was perfect.
I was a little leary of buying property online but this relationship with Ben and land direct usa put all my fears to rest. It took 2 years for my purchase to be complete and I would highly recommend this company for your land purchase, right down to the final filing at the local land deed office that they took care of and paid for. Have no fear. You can really trust this company.
Like many people, during the Covid lockdown, my husband and I got restless and began reevaluating what we wanted to do with our lives. One little “pipe dream” we always had was to buy a piece of remote land somewhere beautiful and isolated. In March 2021, I began looking online for cheap land and what I found was a lot of “scammy” sites. Then I found Ben at Land Direct USA. The process was super easy. I found a parcel I liked, sent an inquiry, and was able to get the paperwork and send a deposit immediately. Ben’s assistant Nyzy is extremely responsive. They even gave us a grace period in which we could go check out the land in person and if it wasn’t what we expected, we could choose something else. We visited the parcel in Arizona a few weeks later and it was exactly what had been in photos — even staked out. I set the small monthly payments on Autopay and was surprised to hear from Nyzy a couple weeks ago telling me my final payment had been made and sending me the paperwork for the deed to be recorded in our names.This is cheap, undeveloped land — but it’s a little spot we like to visit and dream up future projects like an off grid cabin.The whole process was seamless, I found Ben & Nyzy extremely trustworthy and informative, and I wish they’d move into the Nevada land market because I would happily buy more parcels from them but don’t understand the auction process well enough to acquire land the way they do. They handle everything. Nurture your little pipe dream!
Very helpful, simple, supportive and easy process, made even easier by being online. All this from being out in the UK
We purchased 3 properties for Ben and his associates via land direct we have visited the properties an the properties are what we expected. His company makes the purchase process a smooth sailing one that takes 3 to 5 minutes to complete the purchase process. He has worked with us in a professional, clear, concise way. Payment plans have been doable, no pressure sales and same day replies to questions or concerns you might have. Doing business with honest parties is a blessing without question thank you guys. Looking forward to purchasing more properties from them.Carlton and Dina
AWESOME company for every step of the process! 1) Website has detailed info (vs. generic or sparse listings). 2) Real, actual human beings (not bots) follow up with you promptly and directly. 3) They offer a warranty deed (not some rando pulling a fast one online or listing land with title issues) that is filed at the appropriate local office. 4) No realtor fees - they pay the filing fee and mail you your deed. 5) They offer cash AND locked financing deals (which I didn't need, but was good they offered it). Overall, everything is clear, detailed, promptly taken care of, and not only do they have stellar reviews/reputation on Google/BBB, they offer some guarantee/buyback opportunities if you aren't happy. Was nervous about going down this path (first time), but was impressed with their competence and service - would buy from them again and recommend it to others! *They recommend you actually check out the land in person before purchase, which I did, to get a realistic idea of what you're getting and what improvements you'd need to make.
Ben is the man what a GREAT experience buying land from Ben and the team. My land is worth more money and i'm feel Good about my investment. i will buy here at Land Direct USA again.
Land Direct USA made the process of buying land very accessible, affordable, and very simple. Their agents were very helpful and professional. 100% would do business with them again!
I am on my third lot purchase from these guys, super easy and straightforward, with no catches or glitches. Everything has been smooth and affordable
An excellent experience for sure! If only everybody knew about this... Thank you Land Direct. Because of you I now own my land free and clear!!
Ben has made this experience so effortless. Clear communication and zero issues. Great price point and swift execution of the paperwork. Nothing but good things to say. Looking forward to doing more business with you guys in the near future! Thank you so much👍
These people were extremely professional, friendly, and down to earth.
Jacob & Crissy S.
Ben and his staff are amazing. The process is so easy and convenient.
The process of purchasing my land was quick and easy. Great service!
Ben and Nyzy are highly responsive and patient when it comes inquiries. The overall process is straight forward and professional. Would recommend.
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